Returns & Exchanges
At Lost In Translation, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. Our goal is to ensure your global fashion finds fit perfectly and reflect your unique style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized courier location.
Inspection and Refund
Once our warehouse team inspects the returned items for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing